At Cannabis Dispensary UK, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when placing an order with us.

Information We Collect

To process your order and provide our services, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Payment information
  • Any additional information required to process your order or provide customer support

This information is used solely for order processing, delivery, customer support, payment verification, and refund processing where applicable.

AIC Parcel Insurance Coverage

As stated in our Terms and Conditions, customers who do not have a valid prescription may choose to provide a £350 refundable deposit instead. This deposit forms part of our AIC Parcel Insurance Coverage and serves as an alternative to providing a prescription.

Many of our customers experience barriers to obtaining a prescription due to circumstances such as pain, stress, depression, or other qualifying conditions. To make our services more accessible, we introduced this one-time AIC process.

We work with medical professionals who may issue a temporary prescription or an acknowledgment confirming a customer’s eligibility to purchase certain products, depending on the product requested.

The £350 AIC Parcel Insurance Coverage deposit is FULLY REFUNDED UPON SUCCESSFUL DELIVERY, as stated in our Terms and Conditions.

AIC Insurance Document Authentication

To ensure the authenticity and validity of every AIC Insurance Document, every document is authenticated using STAMPS AND SEALS.

The authentication process requires a one-time payment of £500, which covers the official STAMPS AND SEALS required to validate the AIC Insurance Document.

THE £500 PAYMENT FOR THE STAMPS AND SEALS IS FULLY REFUNDED UPON SUCCESSFUL DELIVERY OF YOUR ORDER.

This authentication payment is required only for your first purchase and will not be required for any future purchases.

Refund Policy

Upon successful delivery of your order, all eligible refundable amounts will be processed in accordance with our Terms and Conditions.

If you wish to cancel your order before delivery, simply contact the administrator and request an order cancellation and refund.

REFUND REQUESTS ARE PROCESSED WITHIN 3–5 BUSINESS DAYS AFTER APPROVAL.

How to Proceed

If you wish to proceed with your order, simply contact the administrator and request the payment details. Once payment has been been confirmed, your order will be processed, authenticated, and prepared for dispatch.

Please ensure that you confirm your payment details with the administrator before making any payment.

How We Protect Your Information

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Your information is used only for legitimate business purposes, including:

  • Processing orders
  • Verifying payments
  • Arranging delivery
  • Processing eligible refunds
  • Providing customer support
  • Communicating important updates regarding your order

We do not sell or share your personal information with third parties except where necessary to complete your order or where required by law.

Customer Communication

By placing an order, you agree that we may contact you regarding:

  • Order confirmations
  • Payment verification
  • Delivery updates
  • Refund notifications
  • Customer support inquiries

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding your order, AIC Parcel Insurance Coverage, authentication, refunds, cancellations, or payment instructions, simply contact the administrator through the official communication channel provided during your purchase.